FAQs
WHAT SIZES DO YOU OFFER?
We offer sizes S–3XL. Each product includes a size chart to help you find your best fit.
WHAT MATERIAL ARE THE SHIRTS MADE FROM?
Most shirts are made from 100% premium cotton or cotton-blend for comfort and durability. Material details are listed on each product page.
DO YOU SHIP INTERNATIONALLY?
No, we do not ship internationally at this time.
WHAT’S YOUR RETURN POLICY
Returns are accepted within 14 days of delivery for unworn, unwashed items in original packaging. To start a return, contact us with your order number.
DO YOU ACCEPT EXCHANGES?
Yes! If the size or color isn’t right, you can request an exchange within 14 days of delivery. *Item must be returned in the same condition it was sent.
WHAT IF I RECEIVE A DAMAGED OR INCORRECT ITEM?
If your order arrives damaged, defective, or not what you ordered, please email support with photos and your order number. We’ll send a replacement at no cost.
HOW DO I WASH AND CARE FOR MY T-SHIRT?
For best results:
Machine wash cold
Turn inside out
Tumble dry low or air dry
Avoid bleach and ironing directly on designs
DO YOU OFFER CUSTOM T-SHIRT DESIGNS?
Yes! We accept custom orders for personal use, events, and brands. Contact us for design requirements and pricing.
WILL MY DESIGN CRACK OR FADE?
With proper care, prints stay vibrant. Follow washing instructions to extend garment life.
HOW DO I CONTACT CUSTOMER SERVICE?
Email us at chimatees@gmail.com or use the contact form on our website. Responses typically take 24–48 hours.